| The Norfolk Motor Pool kiosk is located at the lobby of the Norfolk City Hall, 810 Union Street, Norfolk, VA 23510. You may contact us by email at [email protected], by phone (during normal business hours) at (757) 441-5700, (757) 441-5702, (757) 441-5703 or by fax at (757) 441-5707. |
| Keys for the vehicle can be picked up from and dropped off at the automated KeyLocker system located at the Norfolk City Hall lobby kiosk. KeyLocker is in service 24-hours a day. The reservation confirmation email contains the instructions to obtain the vehicle key(s) from the automated KeyLocker system. |
| Vehicle assignments begin at 12:00 AM and end at 11:59 PM. Each vehicle has a City of Norfolk fuel card in the glove compartment. Driver and passengers may park their personal vehicle(s) in the secured lot which is designated as the Motor Pool vehicle parking area of the City Hall South Garage lot. |
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| City Hall South Garage | Located at 999 Main Street, Norfolk, VA 23510 |
